Over the past 12 years we have been privy to the views and issues of 3000 managers in both the public and not-for-profit sectors. The most consistent issue that has emerged in our longitudinal manager development programs is having the difficult conversation which is part of the performance management process.
Managers consistently express a lack of confidence in having the conversation and dealing with poor performance generally. In particular, a very common complaint is: “I don’t feel supported when I have to deal with poor performance of the staff. It feels as if I am alone when it comes to having any difficult conversation.”
This Masterclass will identify ways in which you can build your managers’ confidence in having the difficult conversation and in developing a workplace culture that is highly productive and conducive to positive mental health.
Leaders & managers who manage other people in a managerial role.
Two x 3 hour Zoom Sessions:
$550 + GST per participant
Julie Cork commenced her career as a teacher in Queensland and subsequently taught in NSW and the UK. Her work in the public sector has included working on the introduction of major cultural change programs impacting on organisational strategy and leadership. She spearheaded the introduction of the major Employment Equity reforms of the 1980s and 1990s firstly in the Commonwealth public sector in Queensland and then, at the SES level, in the Queensland public sector. Julie’s particular areas of expertise include organisational effectiveness, leadership and management development, people policy design and development and the prevention and elimination of undesirable organisational behaviours. Since the late 1990s Julie and her group have consulted in these areas in the private, public and not-for-profit sectors. She has also undertaken a number of government roles including serving a term as a Commissioner of the Crime and Misconduct Commission. She currently serves as a panel member on the Queensland Civil and Administrative Tribunal (QCAT) and as a Commissioner for Police Service Reviews. Read more about Julie.
Emeritus Professor Ron Passfield’s expertise in leadership and people management is multifaceted and multilayered. He has lengthy experience as a people and systems manager including at SES level, a decade of experience as an academic at Griffith University researching and teaching in the area of Human Resource Management and most recently as an organisational consultant and freelance academic working specifically within organisations and directly with managers. He has a deep commitment to fostering the use of management practices that value workers as the way of achieving optimally productive organisations. His areas of academic research have included manager development and action-learning / action research. Ron’s specialised knowledge is in the use of action-learning for organisational change and development and he has an international reputation in the area. He has extensive training and facilitation experience throughout Australia and overseas, developed and refined throughout his career. Read more about Ron.
Doesn’t this masterclass fit your needs? Take a look at all our masterclasses:
For all managers
For all managers
For senior leaders